If the calendar device cannot sync with Google Calendar, please try the following steps:
- Check the Wi-Fi connection. Ensure that the Weather icon displays correctly and that the displayed time is accurate. If the time is incorrect, it indicates a network disconnection. Try using another Wi-Fi router or reboot the calendar device and retry.
- Go to Settings -> Calendar and check if the necessary calendars are selected to be shown.
- Go to Settings -> Check for updates and upgrade the firmware to the latest version.
- Press and hold the screen for 2 seconds, then select “Sync Calendars…”. Review the information for manually syncing calendars.
If none of the above steps work, please take a snapshot of the fourth step and send it to contact@syncgocalendar.com.
Note: We’ll reply to you in 24 hours normally. If you do not get our email in time, please check if it is droped into spam box.